Patient Relations

Want to know how to boost your scores on those seemingly arbitrary online physician-rating sites? The sites aren’t going away, so you’ll need to know how to make the best of them.

Dealing with constant call is the bane of many small physician groups. But with the right planning, even solo physicians can share call just like their big-practice peers. Here’s how.

Healthy referral relationships are vital to a thriving practice - whether you’re a specialist or in primary care. Here’s how a few small gestures and clear communication can keep you and your patients happy.

In many practices, partner conflict is as common as nasal infections. It may be easy to “let it go,” but that can lead to unprofessional conduct. Here’s how to diffuse disagreements and preempt disputes.

The traditional practice of primary care is complex - let’s face it, you could more accurately predict the likelihood of a patient presenting with a subdural hematoma based on his or her symptoms than you might Blue Cross’ likelihood of accepting a preauthorization for the CT scan.

Fifteen years after his 300-pound, 6’4” patient offered to toss him through his office window, psychiatrist Dennis Helmuth explains why he now looks forward to their appointments.

Patient Information Form -- Spanish

Patient Satisfaction Survey -- Spanish

I came across an unusual phrase the other day: “compassion fatigue.