Patients

Do you have patients with no access to transportation? Here's the potential answer to your problem.

Our editorial advisory board shares their answers to an eternal question in medicine.

The solution to solving the opioid crisis is much more complicated than simply adding new therapies. It needs a multi-leveled approach.

Taking a serious look at your worth and value might have your head spinning, but it’s worth it.

A new year means some patients will have new insurance plans, meaning a lot of transition for this doctor's practice and his patients.

While there are a lot of definitions around "quality," we have a long way to go in understanding what constitutes patient satisfaction in medicine.

The design of a healthcare facility goes a long way towards a patient's level of comfort and perception of the quality of treatment.

It's OK to ask your patients for a positive review online - it will help build your reputation with new patients.

WiFi is an attractive feature for guests in the waiting room. Just ask this patient who squatted on his practice WiFi network for months.

Concierge medicine offers the convenience that patients get at urgent care clinics, and combines it with the quality care that a familiar physician can provide.

Whether your patient is angry or manipulative, there are certain ways to deal with them. Here are eight strategies to employ.

A recent case of a patient left in the cold in Baltimore is not an aberration, it's a symptom of a larger problem with this country's health care system.

Online reviews are important to attracting new patients and building your practice. Here's how to become a 5-star physician.

When it comes to designing your practice, be sure to design with the patient, and then the doctor, in mind.

Physicians implement checklists when they are providing clinical care for patients - but what about emotional support?

Identify those small, insignificant areas of lost revenue; you'll be surprised how quickly these areas will add up.

A patient reviews page is one of the most influential pages on your website. The question is: how do you get dazzling testimonials and use them to your advantage?

Improving your billing processes can not only improve your revenue, but will make patients happier.

Here are nine things you can be doing to ensure that your practice is putting its patients first.

Looking to set your long-term goals for the coming year? Here are a few that will help get you started.

Bringing patients and families with members of your practice in an advisory council can take some work. Here are some lessons from someone who has tried.

Maintaining a healthy lifestyle is something many patients struggle with during the holidays, Kris Kringle included.

Dr. Melissa Young on a less heard about target of sexual harassment in the workplace: physicians from aggressive and inappropriate patients.

Can retail supplement sales help your practice's bottom line? One physician thinks so and shares her tips for adding these products to your offering.

A physician offers words of praise to his peers that spent 2017 working long hours caring for those in need.

The CVS-Aetna $69 billion merger is going to cause a lot of headaches for primary-care physician practices.

New Jersey is the only state in the country that fails to protect its residents against predatory out-of-network billing.

If health insurance bonuses are attainable, don't tell Santa. He's been having trouble staying on track for years.

You will likely have an issue with sexual harassment at your practice, here are six ways to deal with the problem and ensure it gets resolved.

There are significant decisions a physician must make when setting up a DPC practice. Here are a few you must decide.