Patients

When patient discharges are necessary, here are some considerations on how to release patients with compassion and care.

Getting your patients to take the first step towards better health can be a struggle. Here is a simple reframing technique that could help.

Patient grievances about their visits to medical practices can be sorted into three categories that require action by all employees.

If you think a patient advocate is a nuisance, think again. They help physicians, just as much as they help patients.

Physician burnout and disengagement is an epidemic in health care and threatens the way physicians treat patients.

Searching for medical information via electronic records is great …when the data you need is in there.

One physician finally succumbs to adjusting her work schedule to reduce burnout-sort of.

The most effective treatments are almost always a combination of chemistry and lifestyle which does not reflect a deficiency of either.

Likeability, avoiding jargon, and showing empathy are three strategies that can improve patient relations.

This doctor says that direct-to-consumer advertising of medications leads patients to get the wrong idea about their treatment plans.

Our editorial advisory board tells us what superpower they would possess and why.

A recent case in New York shows physicians how expensive a major data breach can be from a financial, reputational and legal standpoint.

From data analysis to violence prevention, here are seven ways for your practice to avoid putting patient safety at risk.

Patients who want things to be done right then and there are typically broken up into two groups. Here's a breakdown of both.

Practices are facing stiff competition in health care these days, here are five ways to ensure your patients keep coming back.

Here are some keys to consider in taking the long-term, more beneficial approach to addressing the customer experience you provide.

Nearly two thirds of patients find their physician online, so having bad reviews is not an option. Here's what doctors can do.

A recent wave of sickness in this doctor's family made her realize how inconvenient it is for many people in this country to be ill.

Regardless of the level of technology available, paper still matters in healthcare.

Healthcare data is a huge target for hackers. If a practice is reactionary, all of their hard work could be at risk.

Despite the great amount of attention paid to the American opioid epidemic, abuse remains at an all-time high. It's time for a new perspective.

Looking for a way to lessen administrative burden at your practice? Start with putting the patients first.

Each day, this doctor has to give care to a wide variety of challenging patients. As a practice owner, these patients represent his livelihood.

In a culture where a single online negative review can sway patients from your practice, it's important to have a plan for dealing with negative comments.

Certified PAs can be an invaluable tool for practices with spring allergy season quickly approaching.

A physician looks back on some recent patient communication mishaps, sparking an internal debate on how they make her feel about her profession.

Here are some strategies practices should take to better communicate medical costs to patients.

This final part of a two-part series focuses on providing proactive care and measuring the results of complex patients.

Nobody is better prepared to manage complex patients than their primary-care provider. Here's why.

Online reviews are no longer a forum for patients to judge you, payers are increasingly making them a priority.