Patients

More patients are recording their visits at the doctor’s office, sometimes without permission.

The treatment needed by many patients need cannot be packaged in a pill form. True treatment of the person involves so much more.

As the saying goes, it’s not what you said but how you make them feel. Being more conscientious of your delivery can improve communication with patients, staff, and colleagues.

It may not be the most wonderful time of the year for some patients. Here's how healthcare providers can help. 

What traveling halfway around the world taught me about healthcare.

A genie may grant three wishes, but there are exceptions when it comes to wishes about medical insurance. 

Millennials are more likely than other age groups to switch providers if they are not getting what they expect from you. Learn how to attract, engage, gain trust, and establish a long-term relationship with the America’s largest generation.

Since there are simply too few doctors in far too many rural communities across the country, telehealth can help physicians ensure targeted care for everyone.

One Ohio family practice has found a way to help food-insecure patients with diabetes by adding a food pantry to its office, meaning patients no longer have to choose between nutritious food and medicine to stay healthy.

Collecting patient payments can be a challenge for medical practices that aren’t operating at maximum efficiency. Review some key performance indicators to identify and improve processes.

Patient behavior plays a crucial role in determining health outcomes. In order to improve their health, we must help them get more engaged.

Strategies to help solo practice physicians step away from the office for a vacation, medical leave, or unexpected emergencies.

While we strive to heal patients and rid them of their diseases, those very efforts can be very traumatizing to patients. As doctors, we should take steps to minimize their ordeal.

According to a survey, 86 percent of Americans say they would likely take a survey from a healthcare provider, if asked. Here are three ways to get them to actually respond to your survey.

When we perceive that we’re being verbally attacked, the natural reaction for most people is to respond in kind. However, there is a different way to proceed that often proves to be more successful.

Jennifer Frank, MD, reflects on the struggles she and her patients face when adopting healthy lifestyle habits and why doing so remains worth the effort.

This vision of addiction and chronic pain care is a pipe dream in this era of such limited resources.

People with disabilities require special care considerations, but they offer clinicians opportunities to be better caregivers-and people.

No physician should indicate that wearable health devices are in any way a replacement of direct medical care by healthcare professionals or an equivalent of medical equipment available at hospitals.

Cultural barriers and socioeconomic challenges create barriers to psychiatric care among minorities. But, physician assistants can help.

The 10 types of communication patients say are important to them and, in many cases, what they wished they received.

Studies indicate that 75 percent of online visitors never search beyond the first page of Google when looking for a healthcare practice or physician in their area. If your website does not appear on the first page of search results, you need to work harder.

There is recognition among traditional health care organizations that we need to change drastically and quickly in order to meet the needs of all our patients.

The push to provide customer service comes at a cost to the physician-patient relationship.

Be aware that the way you present medical information to your patients has a strong influence on their risk perception and, ultimately, their decisions regarding treatment.

Healthcare practitioners and marketers want patients to leave reviews. Unfortunately, not all reviews are positive and constructive. Here’s how to handle negative reviews so they don’t damage your practice’s growth or reputation.

An app that gets patients to pick up their phone without giving them your personal number.

Parting ways with patients and staff is a difficult and emotional process. Here’s some gentle guidance.

Two cards tacked to a covered bulletin board help one physician remember why she practices medicine.

When patient discharges are necessary, here are some considerations on how to release patients with compassion and care.