Operations

Our pediatric practice has a new policy: no more medical excuse notes. Here's why we did it and how we let everyone know about our new stance.

Research indicates there are four keys to successful EHR adoption. Here's how to implement them at your medical practice.

Patients come to a direct-pay practice for improved access to physicians. In order to deliver on that promise, a physician must have the right tools.

When patients report bad behavior by your staff, what do you do? Let the Civility CEO help with this and with dealing with office clutter.

Don't let data intimidate you. Here are some easy ways to gather it and use it to improve your medical practice.

More practices and hospitals are exploring how mobile devices can engage patients and improve outcomes. Here's how your practice can get involved.

Identifying your medical team's value to the practice and communicating that properly can yield amazing results.

Physician engagement in health IT selection and implementation is "a must," says a fellow physician. Here's how to make it a reality at your practice.

Attending HIMSS15 from a solo or small medical practice? A primary-care physician recommends three stops to make during your time in Chicago.

Giving patients the courtesy and attention they deserve can significantly increase practice productivity, and make everyone happy.

We asked physicians how they keep pace with their busy schedules. Here's what they said.

Use smart design choices to seamlessly integrate your EHR into your medical practice, and into the patient visit itself.

From small changes to big fixes, here's how to adjust your medical design to boost patient satisfaction and staff efficiency.

Need to accommodate more patients and exam rooms in your medical practice? Consider eliminating the reception area.

Despite delays, ICD-10 demands superior technology now. Here's how to know if your vendor is your partner or an obstacle as the transition nears.

Physicians are not the only ones who have difficulties with payers. Patients are being challenged with more restrictive coverage.

Payer rules are complex and constantly change, making them difficult to follow. Here's what your medical practice should watch out for.

Physicians with different personalities; who are too similar; and with varying workloads are just three reasons partnerships don't work out.

Our fragmented, disconnected, crisis-based medical system where doctors bear no consequence for cost, but liable for everything, is a wasteful money pit.

No matter how you choose to communicate - view every single message you deliver as a piece of formal correspondence that will live on in perpetuity.

You can boost your payment stream significantly by using rejected claims as a learning opportunity. Here's how.

If you're looking to combat rising business costs at your medical practice your best bet is effective coding. Here's how to get started.

Many medical practice administrators are taking a fresh look at lease financing. Here's how to determine what approach is right for your practice.

Focus on the most frequently used codes at your primary-care practice - such as these seven - to better prepare for the ICD-10 transition.

Do you wince when asked to attend a meeting at 6:30 pm, after a long day seeing patients? Here are some tips to manage expectations and set boundaries.

Everyone wants to be a better manager, but with so many potential areas for improvement, where does one start? Here are three suggestions from experts.

I hate to think that medicine will become like a cookbook, because there are so many things that just don’t fit inside the box.

Here's why workplace "culture" is so important, and how you can cultivate a great culture at your medical practice.

Do you have a specific dress-code policy implemented in your practice? If not, here's how to get started.

The National Physicians' Congressional Health Care Advisory Group has been called to Washington, D.C., later this month. What would you have us say?