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Here are the eight best major payers for medical practice claims, according to athenahealth's 2013 PayerView rankings.

Here are the best Medicaid payers for medical practice claims, according to athenahealth's 2013 PayerView rankings.

Here are the best Medicare payers for medical practice claims, according to athenahealth's 2013 PayerView rankings.

Here are the rankings of the best payers in the Midwestern U.S. for medical practice claims, according to athenahealth's 2013 PayerView data.

Here are the rankings of the best payers in the northeast U.S. for medical practice claims, according to athenahealth's 2013 PayerView data.

Here are the rankings of the best payers in the southern U.S. for medical practice claims, according to athenahealth's 2013 PayerView data.

Here are the rankings of the best payers in the western U.S. for medical practice claims, according to athenahealth's 2013 PayerView data.

Here are the five worst payers for medical practice claims, according to athenahealth's 2013 PayerView rankings.

Our 2013 PayerView data, compiled by athenahealth, suggests difficult times ahead. Here are some steps to increase payer performance at your practice.

With the following tips, it's not only possible, but quite probable in the near future, you can eliminate your accounts receivable in the 120+ day category.

Routine customer service training should occur at your medical practice. Here's how to make a training plan and check in on what staff are taught.

Corporate customer service techniques tailored for use in physicians' offices can increase your patient base, revenue stream, and good reputation.

You can't order a coffee today and pay tomorrow, so don't let patients leave your medical practice without some kind of payment arrangement.

Your practice may be making these common customer service mistakes that create big dents in patient satisfaction.

Find out why patients are canceling their appointments, and then use that information give them more information and get them back into your medical practice.

Here's an Excel-based tool to help you better understand how long it is taking for claims to be paid at your medical practice.

Here's an Excel-based tool to know the percent collected at your medical practice on a monthly basis and predict your practice's inflow.

Here are three ways to spruce up your reception area and make a stellar first impression on new and existing patients.

Taking time to understand the duties of your staff and provide the appropriate back up when needed is crucial to operating an efficient practice.

A look at some of the specific changes included in the HIPAA omnibus final rule that will impact your medical practice.

Any task that consistently takes widely divergent amounts of time to perform is out of control and a sign that something is wrong at your practice.

The top 10 dos and don’ts for new medical practice staff.

Ensure shifting between tasks at your medical practice does not harm accuracy or productivity

As patient satisfaction plays a growing role in physician reimbursement, make improving it a New Year’s resolution at your practice.

If you aren't asking your patients about insurance changes when they make an appointment at your medical practice, you are already losing money.

Is your medical practice staff taking the few minutes to verify patient benefits? If not, it could cost you thousands of dollars and an aged out A/R.

How many of your patients only have Medicare and not secondary or supplemental insurance? More than you'd think. Here's how to help them manage their account.

Day-to-day operations at your practice can easily get derailed. Here's how to keep staff on track despite possible disruptions.