Patient Flow Wait Times

Interruptions are part of daily life at a medical practice, but by addressing frequent work flow issues proactively, you can maintain great patient care.

Reducing patient cycle time and improving patient satisfaction can both be accomplished if you improve your practice's communication channels.

Not enough hours in the day? Small changes can have a big impact on your practice efficiency - and your life.

You've purchased the technology needed to keep tabs on your practice's operations. Now make sure you're looking at the right reports.

The more you ignore bad behavior the worse it's going to get; here's how to talk to your employees before they become toxic.

Keeping your staff in harmony and on the same beat requires stage-setting and a listening ear

For all the metrics that medical offices use to benchmark performance, it is patient flow that may be the most accurate measure of productivity. Managing patient flow is a delicate balance, but it can be done with a little forethought.

Before looking for a new space to practice, evaluate the office you're in.

When I demonstrate that I care about the people I work with, they work harder for my patients.

Here's the data from our 2011 Staff Salary Survey.

Tight staffing and lower reimbursement have made patient volume - and effective patient flow - an imperative. You'll need to be innovative to squeeze more patients into your doctors' day.

When an employee calls in sick, the pressure's on. Here are some ways to avoid chaos and keep patients happy when you are short-staffed.

Today's practice managers must plan proactively for the new year - finding new ways to cut costs and improve efficiencies.

Make sure you know everything you need to know.

Detailed elements to consider when reviewing workflow in your office. Use this checklist to help define staff responsibilities and best methods to make workflow seamless.

It is easy to fall prey to the pressure to update your own office building. But before you do, there are a few things you should consider.

A lingering recession and declining reimbursement make for stormy weather for practices. Check out our suggestions for how to stay dry - and in the black.

A Los Angeles pediatrician thinks she doesn’t have enough time, but is lack of space her real problem?

Almost every physician, at one time or another, has been the recipient of an angry outburst.

You’ve got questions - lots of ’em. And we’ve got the answers. We compiled some of the most common practice management questions we hear - from collections issues to dealing with staff problems and so much more - in one place, and got answers from some of the top experts in the business.

In many practices, partner conflict is as common as nasal infections. It may be easy to “let it go,” but that can lead to unprofessional conduct. Here’s how to diffuse disagreements and preempt disputes.

Of all Wal-Mart’s innovations, the most surprising is its plan to sell EMRs off the shelf. Few private practices use EMRs - most cite cost as the biggest hurdle. Can Wal-Mart really make a difference?

How can we figure out the average wait time, in days, for a new appointment with a rheumatologist in our area? We are investigating adding a physician to our practice. If our waiting period is way out of bounds, that will make our decision easier.