Patient Engagement & Communications

How you can get new patients by using Google and other search engines.

These four tips can make current patients long-term ones.

Technology is allowing physicians to bring research into almost any clinical setting.

How to talk with patients about vaccine concerns.

If your practice isn't already communicating with patients via texting, consider how adding the mechanism could help with your efforts to enhance engagement.

Patient preferences and needs have changed, and physician practices will need to level up their virtual care offerings to accommodate them.

Their journey begins long before entering your practice.

Understanding your patients' behavioral styles can help you customize their practice experience and boost satisfaction. Here's how.

Patient engagement is about involving the patient in their own care. So use one of your key tech tools - your EHR - to help boost that involvement.

Unlock the clinical and operational value of data

A great patient access experience is made up of several factors implemented consistently across the board.

Direct primary care (DPC) is becoming increasingly popular, but many physicians may be unfamiliar with the model. What exactly is DPC?

In an environment of ongoing change and uncertainty, virtual care is a powerful, permanent option for patients and physicians alike.

Establishing an emotional connection with patients will differentiate your practice in ways that will be profoundly meaningful and appreciated by your patients.

Having the right digital marketing expertise and growth strategy tailored to consumers’ preferences is essential for moving forward and staying profitable.

While texting can make things a lot easier (and more profitable), it can also be easy to unknowingly violate HIPAA regulations.

Online reputation management is critical for all healthcare practitioners.

A lack of communication can lead to inefficiency in medical practice, says one expert. What are a few communications sins to avoid?

As more states enact biometric laws (although none are as robust as Illinois), healthcare AI companies, covered entities, and business associates should take note and take steps to update compliance programs in order to reduce the risk of a lawsuit and a potentially criminal HIPAA violation.

Physicians’ professional liability has been heightened by both the pandemic and the significant disinformation and politicization surrounding vaccines and various unsafe treatment and prevention methods

Text messaging patients is a great way to increase recalls and keep them healthy. Texting campaigns have increased patient services revenue and improved care compliance. Simple text message templates, scheduled in advance, will make it easy for your staff.

Some low- and no-cost ways physicians can reduce wait times and increase patient satisfaction.

Maintaining a consistent blog makes patients feel informed, establishes provider reliability, and promotes engagement between patients and your practice.

Improve your local online presence to increase patient volume.

Here’s your guide to six common phrases physicians too often say to patients.

Text messages for patient payments and insurance verification make a difficult task easier. Tweak your technology to get paid on time and reduce the friction in your patient billing process.

Only a quarter of Medicare and Medicare Advantage recipients receive an annual wellness visit.

How can healthcare providers provide a safe space for LGBTQ+ patients?

First, ensure that you are compliant with TCPA. Get consent for all text message communications with patients as part of your normal intake process.

Prioritize safety & comfort when buying waiting room chairs.