Technology

Preparedness in the post-pandemic era demands that the healthcare industry disentangle itself from the fax machines, pagers, land lines and other unwieldy implements of a bygone age.

Email is one area ripe for AI innovation.

Appointment reminders are a great place to begin text messaging patients. Patients want them, laws (e.g., TCPA) are relatively lenient toward them, and they can reduce no-shows. See how to text message patient appointment reminders effectively.

Providers can reap the rewards of a digital transformation that boosts efficiency and profitability, but they must first invest in the right technology.

Text messaging patients is a great way to boost engagement. But, it can be difficult to get patients enrolled in a text messaging service. Spam calls and texts are pervasive and TCPA penalizes improper text messaging practices.

Five tips for a successful RPM program.

What practices need to consider before and during the set-up of their value-based care program.

Used effectively, new technologies can deepen the existing, trust-based relationships that so many patients have with their physicians.

Texting patients is a double-edged sword. It can increase recalls, boost satisfaction, and improve care. But, it can also put hinder regulatory compliance and increase staff stress. Here are five tips to reduce these risks and make texting work for you.

Traditional paper statements and calls have been increasingly ineffective.

Technology to consider implementing in your practice

Mobile apps have completely changed the medical field by providing healthcare professionals a safe, streamlined way to connect with patients and colleagues from anywhere. While virtual visits won’t completely replace seeing patients in person, doctors will need to equip their practices with up-to-date tech to keep up with the competition and patient demands.

The history of interoperability and why this is important for independent practices.

Text messaging is one of the best ways to boost patient satisfaction, increase appointment consistency, and improve care compliance. Texting your patients should go beyond just appointment reminders. And yet, there is more technical complexity and risk with texting patients than other communication channels.

Partnership options for physician practices seeking to transition to a value-based care strategy.

We continue our look at asset protection for physicians in the context of medical malpractice claims with a look at the causes of medical malpractice claims and thinking defensively about diagnosis and documentation.

One of the biggest risks is the act of practicing medicine virtually and the challenges of virtual examinations, reviewing diagnostics, communicating with the patient, loss of contextual clues, etc.

The difference lies in more than just the name.

Advances in remote monitoring are allowing for physician practices to further monitor heart failure patients on a regular basis, without the patients needing to leave their home. This real-time data provides seamless connectivity, improved clinical outcomes and reductions of adverse events.

How technology can aid physicians in returning to focusing on patient care.

If you leverage the right business partners for your email, you can both mitigate risk and provide seamless communication to your patients.

The crucial capabilities missing from your EHR.

Training your staff to ask patients for feedback and reviews is one of the best ways to get it. It is important to prepare a script for the front desk, set up an incentives structure, and review progress daily.

As physician practices look for ways to build volume and engagement, it’s critical to thoughtfully consider it all from the point of view of patients and consumers.

A transparent, data-driven approach can ease the transition from traditional fee-for-service to value-based contracts.

New study links digital to behavior change and diabetes outcomes

Recent attacks encouraged new guidelines from the National Institute for Standards and Technology (NIST).

Traditional cybersecurity measures aren’t effective anymore.

When the office is busy, e-mailing or texting patients to leave feedback is effective. Avoid the pitfalls of unethical feedback solicitation and provide patients allowed incentives to leave their thoughts.

Effective coaching delivered virtually must be conversational and personalized to the individual.