Practice Management

Storing and accessing patient records can be a big hassle, especially when practices are experiencing a business transition. Learn how to maintain compliance and avoid potential lawsuits.

Don’t be lulled into a false sense of security. Take action to protect your practice and your patients’ data against cyberattacks and data breaches.

Your practice may have a routine, but does it operate like a well-oiled machine?

One physician reflects on her decision to leave her employer, start her own practice and how she followed (and deviated) from her startup plans.

Have a difficult employee, low staff morale or trouble filling vacancies? Tips and guidance for how to be a better leader.

Thinking about outsourcing? Read this first. Practices need to balance short-term savings with long-term costs.

A recent case is a reminder that physician practice managers must be responsible, and can be held responsible, for unpaid taxes their employer may owe.

Healthcare has experienced many changes in the past decade, but a cost-effective future won’t be fully recognized until the system increases the importance of primary care physicians in helping patients choose the best care and promotes true competition to the marketplace.

You owe it to all your patients re-examine your exam room to see how you can provide a high level of care for everyone, including those with mobility limitations.

It’s crucial to have a robust program for responding to denied claims. Here’s how to build one.

A little attention to small billing mistakes can save your practice big money

Learn how to identify signs of workplace violence and how to respond to a potential threat.

Though traditional fee-for-service reimbursement is tied to volume, quality patient care can’t be increased by simply adding more appointments. 

CPAs, management consultants, lawyers – tapping into the right expert help.

Physician practices can use physician relationship management technology to recoup lost revenue and improve patient outcomes.

It’s easy to be a Negative Nancy, but it’s important for the sake of yourself, your staff and your patients that you focus on the positives to build a better workplace culture.

Becoming a culturally competent medical practice benefits patients, physicians, healthcare providers, and the community. 

Change isn't easy, but the following tips can help you guide your organization or practice through any transition.

Rethink what you say, and how you say it, as a way to garner employee trust.

A look at the interconnectedness of reputation management, patient engagement and value-based care.

A strategic plan should be a living and breathing document. Here are 10 ways to ensure your plan is a road map to success.

Is your Patient and Family Advisory Council a checked box or a meaningful vehicle for collaboration with patients and families?

Patient care is the top priority for physicians. But in order to provide patients with the best treatment, physicians must take care of their personal, professional, and public priorities.

Given the evolving consumer preferences, bridging the physical and digital world to drive a unified experience is crucial to patient retention and satisfaction. Here’s how you can achieve it.

We think we know our employees, but in reality, we only know as much about their lives outside the workplace as they want to tell us. What they’re not saying could put the safety of the entire office at risk, so it’s more important than ever to be proactive and have a plan.

How to develop an accounts receivable work plan in three steps

Stay independent and profitable through the use of technology.

Denials are a painful - but preventable - financial drain on practices. 

Here are four strategies that can go a long way towards creating a culture where people feel engaged, empowered, and supported. And the happier your staff, the greater your patient satisfaction.