Performance

Proactively identifying positive changes to make at your practice will help it stay healthy, efficient, and productive.

A recent Staff Care survey of nurse practitioners reveals off-the-chart career satisfaction, but fears of overextension loom.

ICD-10 at its very core is a test of your practice and its agility. Here's what you should consider in making the transition.

Performance reviews boost staff performance and help mitigate risks associated with employee termination. Here are some tips for conducting effective reviews.

The key to providing perks is to understand what is meaningful to employees. Obtain their input and design perks that reward hard work and dedication.

While "quality" has been an important buzz-word for practices, it is not the same as "value." Here's how to tell the difference.

The latest physician compensation survey from ECG Management Consultants highlights increasing emphasis on value, quality of care.

Pay-for-performance programs are beginning to shift to emphasize outcomes. Here's what your practice needs to know about new initiatives.

It can be a great thing for a physician's spouse to work in the practice. It can also be a disaster. Here are some tips to make it work.

High stress among staff contributes to absenteeism, lower productivity, and poor teamwork. Here's what administrators can do to help.

MGMA executives share recent data on physician concerns about the new healthcare insurance exchange program.

When practice leadership vacations, it can be hard on operations. Here's how to prepare your staff and remedy problems quickly.

Five major problems arise when important responsibilities are not clearly assigned at medical practices.

Fear of the physician in any clinical environment is counter-productive. What's a better motivator? Respect and trust.

Medical practice staff meetings can improve productivity and staff morale - if done correctly. Here are five ways to hold more effective staff meetings.

Medical office staff is particularly prone to learned helplessness. Here's why.

Know what your idea of perfection is and keep your practice moving toward it. Just don't let it be the enemy of real, achievable improvements.

Here are five simple ways to get to know and appreciate a key member of your medical practice staff: your biller.

You should only be adding exceptional people to your practice. Here’s how to find and hire them.

The AAPS' Jane Orient discusses the suit's claim that physicians are being "locked out of the ability to treat patients" due to onerous recertification efforts.

The new rules for maintaining your board certification strike some aimed at keeping physicians in line.

Boundaries are necessary for the effective and congenial operation of a medical office.

One out of every four physicians says their EHR is negatively affecting their work flow.

Why hiring slow and firing fast will pay off big for your practice in the long run.

Medical practice staff members who meet and exceed your expectations, consistent with the goals and priorities of the practice, are well within your reach.

Warner Thomas, CEO of Louisiana-based Ochsner Health System, compares healthcare to the airline industry in his keynote speech at HIMSS13 in New Orleans.

Decisions made during the design of medical office spaces have long-term consequences. Make sure you’re allocating enough time and attention to the process.

An effective shadow coaching program can boost patient satisfaction scores. Here’s how to do it right.

Repetitive mistakes made by medical practice staff members are often not their fault.

Value-based physician compensation incentives are gaining momentum, but aren’t going away any time soon.