Performance

Quality of patient care is paramount, and I hope that the powers that be really think about realistic solutions to improving it.

When medical staff members do not perform tasks properly, it drives down productivity and profits. Here's how to gauge the size of the problem and resolve it.

Recently we suffered a multi-part network crash at our medical practice. Here are some of the lessons I learned while helping my practice deal with the disaster.

Give up on trying to motivate your medical practice staff. Here's what to do instead.

Feel like your staff is slacking? Here are 12 ways to get them back into tip-top shape.

Knowing how to calculate RVU values is critical if you are going to apply them to any other applications. Here's a primer for your medical practice.

Physicians don't always get along. The good news is that there are specific tactics to repair the damage and restore the relationship.

New graduates are an untapped resource that can add innovative assets to your physician practice.

Physicians can play many roles in medical practices, but that doesn't mean they should take them all on.

Three examples of how your medical practice can embrace negative information to improve marketing and operations.

If you participate in quality care programs be sure you have a good understanding of your data. Otherwise you could lose out on potential revenue from payers.

From a sample patient dismissal letter to an RVU calculator; these 10 resources will help your practice operate in a more efficient and compliant manner.

Common sources of tension between physician partners often stem from a lack of role clarity and organizational boundaries.

Most physicians are their toughest critics. How do you keep things in perspective and measure your own professional success?

Clear and well-respected boundaries between medical practice managers and physicians are essential. Here's how to better define them.

A closer look at the pros and cons of the popular ABMS MOC program, and whether it's worth a doctor's time and money.

Sometimes the simplest ideas are the most powerful change agents in improving the quality and consistency of medicine.

Sometimes physicians and staff are so wrapped up in the pressures of their work that they overlook obvious missteps when interacting with patients.

You have a practice manager or administrator in place, but that does not mean you can leave all the practice management responsibilities up to him.

As the face-to-face time physicians can spend with patients falls, these eight tools can help physicians maximize their patient visits.

Boosting employee engagement at your medical practice will boost staff motivation, commitment, and performance.

Most practices engage in goal-setting, but many make big mistakes along the way. Here's how to create smart goals at your practice.

Life lessons are all around us. When they happen in your practice, do you know how to identify them and apply what you've learned?

Finding the right people, measuring their performance, and rewarding them, is the key to human capital optimization at your medical practice.

Here's how to ensure your physicians make smart and united decisions for your practice's future.

In part one of a three-part series, human capital expert Angelo Scozia explains how medical practices can decrease risk and increase revenue.

Every medical practice could benefit from a formal relationship with a group of professionals with high level business skills.

Strategic planning can help your practice identify priorities for the year ahead. A formal strategic planning document can help ensure you adhere to that plan.

An interesting patient-satisfaction survey comment prompts this physician to re-examine office responsibilities.

In honor of the Thanksgiving holiday, here's how to breathe new life into your medical practice by embracing gratitude.