
Discover how applying convenience, price transparency, and customer experience strategies can elevate patient satisfaction and loyalty in your medical practice.

Discover how applying convenience, price transparency, and customer experience strategies can elevate patient satisfaction and loyalty in your medical practice.

Discover 10 proven staff training tips that help medical practices boost operational efficiency, cut turnover and strengthen patient satisfaction.

Neil Baum, MD, describes some of the lessons physicians and practice administrators should take from the late Pope Francis.

Watch an expert physician panel unpack the 2025 vaccine crisis and share practical, practice‑ready strategies to combat vaccine hesitancy and strengthen patient trust.

Discover seven expert‑backed hiring tips to build a high‑performing eyecare practice team, improve patient satisfaction and boost optical revenue.

Jennifer Wiggins, CEO of Aegis Malpractice Solutions, walks us through why it is important for practice managers to stay abreast of malpractice trends.

Daniel Aaron, MD, JD, an associate professor of law at the University of Utah, joins the show to talk about the new legal standard for assessing medical negligence.

AI‑driven preventive care empowers primary care physicians to curb soaring health care costs and improve outcomes for the 194 million U.S. adults living with chronic conditions.

Your weekly dose of wisdom from the Physicians Practice experts.

Neil Baum, MD, explains how the age old medical practice of shaking hands with patients and how it can help demonstrate trust.

Monarch butterfly migration teaches physicians how resilience, adaptability and long‑term vision can power sustainable, patient‑focused medical practices in today’s evolving healthcare landscape.

Boost patient satisfaction and reduce waiting‑room anxiety with this curated, eight‑song playlist tailor‑made for medical practices.

Discover six data‑driven red flags that alert medical practice administrators it’s time to hire more staff to protect patient satisfaction, revenue, and team wellbeing.

Practice administrators seeking federal grants or contracts must look beyond HIPAA, completing SAM registration and adopting FAR 52.204‑21’s 15 essential cybersecurity controls to safeguard PHI, PII, FCI and CUI.

Boost your medical practice’s cybersecurity with seven proven administrator‑led strategies that shield patient data, block ransomware and keep operations running smoothly.

Physician medical office investment: optimize your office’s size, layout, and location to increase patient capacity, slash inefficiencies, and skyrocket practice profitability.

Proactive crisis readiness equips health care leaders to navigate today’s permacrisis era, protecting brand reputation, sustaining patient‑care continuity, and preserving stakeholder trust when disruptive events strike.

Jennifer Wiggins, CEO of Aegis Malpractice Solutions, discusses how to minimize your practice's malpractice risk using the AVOID method.

Your weekly dose of wisdom from the Physicians Practice experts.

Evidence‑based medical office design turns your practice into a patient‑centered, profit‑generating engine by boosting workflow, satisfaction, and value‑based care performance.

Neil Baum, MD, explains the benefits of appearing in the media and how to attract their attention.

Discover five proven mentorship strategies that help practice administrators and senior physicians streamline onboarding, boost engagement, and retain valuable new staff in today’s competitive medical practice landscape.

Celebrate Patient Experience Week by implementing seven low-cost, high-impact strategies that transform your medical practice into a more welcoming, inclusive office and boost patient satisfaction.

Neil Baum, MD, explains how to build loyalty which is cheaper than attracting new patients.

Neil Baum, MD, explains how understanding the different costs associated with care can help you raise profits.

Understanding the key legal structures — asset purchase, stock purchase, and merger — is essential for physicians navigating the complex and high-stakes process of buying, selling, or merging a medical practice.

Physician burnout may be down, but AI-powered ambient listening and predictive analytics are still essential to lighten documentation loads and protect patient care.

Stephen A. Dickens, JD, MAEd, FACMPE, vice president of medical practice services at State Volunteer Mutual Insurance Company (SVMIC), talks about how strategic planning might take the sting out of the Trump tariffs.

James M. Dahle, MD, FACEP, founder of The White Coat Investor, joins the show to discuss physician finances.

Boost patient satisfaction and retention with these nine proven strategies to improve the patient experience in your medical practice.