Felicia Sadler has been a registered nurse for over 30 years and is a certified professional in Healthcare Quality, a Lean Six Sigma Black Belt in Healthcare, and has served as an examiner for the Tennessee Center for Performance Excellence. She holds a Master of Jurisprudence in health law from Loyola Chicago School of Law and a Bachelor of Science in nursing from South University. She has served as chairperson for ASHRM's Education Strategy Committee and ASHRM’s Education Development Task Force and assists healthcare organizations with strategic solutions to impact clinical outcomes and optimize organizational performance.