April 23rd 2024
Why a report to the NPDB can be bad news for physicians.
March 14th 2024
This is the first product the author has seen that combines both quantitative and qualitative feedback from patients.
January 19th 2024
A practical approach when a patient requests a second opinion.
December 22nd 2023
December 1st 2023
The adage, “you don’t get a second chance to make a first impression” rings true in healthcare, too.
How you can curb the measles outbreak
Four ways you can communicate the severity of the measles outbreak to your patients and protect your staff.
Why seeing more patients doesn’t equal greater productivity
Though traditional fee-for-service reimbursement is tied to volume, quality patient care can’t be increased by simply adding more appointments.
Better patient relationship management, fewer no-show appointments
Physician practices can use physician relationship management technology to recoup lost revenue and improve patient outcomes.
The balance between convenience and quality in private practice
Although far from perfect, private practices can learn something from the corporate approach to healthcare.
What you can do about the negativity bias in medicine
It’s easy to be a Negative Nancy, but it’s important for the sake of yourself, your staff and your patients that you focus on the positives to build a better workplace culture.
10 ways to provide better customer service
You don't have to spend a lot of money (or time) to improve patient care.
Improve patient collections through billing transparency
Increase patient satisfaction and lift patient collections through transparent patient responsibility
How to discuss cognitive screenings with Medicare patients
Cognitive screenings are part of Medicare’s Annual Wellness Visit. But what’s the best way for physicians to empower patients on the subject of brain health?
6 common myths about cognitive decline
When it comes to cognitive decline, primary care physicians are the front lines of detection and patient education.
Why I still practice medicine
Physician Melissa Young shares two patient encounters that remind her of her primary role: to care for and comfort others.
Most Googled diseases by state
What diseases are your patients most concerned about? To determine each state’s most googled disease, TermLife2Go.com cross-referenced the top diseases with national Google Trends data.
Can we talk? Four tips to discussing STIs with patients
Physicians can use the following tips to facilitate frank, honest, and productive conversations about sexually transmitted infections with patients.
3 ways to be more inclusive for LGBTQ+ patients
Healthcare providers and staff should ensure they create a non-judgmental, welcoming and inclusive environment for their patients.
How online ratings affect healthcare’s bottom line
A look at the interconnectedness of reputation management, patient engagement and value-based care.
How independent physicians can combat ongoing hospital consolidation
Hospitals across the country are purchasing private practices even though patients prefer AND receive better care from independent physicians.
Amid rising costs, personalized healthcare experiences are a must
Patients have a growing number of options for care, so providing a personalized end-to-end experience is no longer optional.
When air travel mimics the patient experience
During a recent trip turned nightmare, a doctor finds parallels between her frustrating ordeal and the patient experience.
When should you say ‘I’m sorry’
The way you apologize may have different implications, depending on how providers say it.
How to add more care to your treatment
Patient care is the top priority for physicians. But in order to provide patients with the best treatment, physicians must take care of their personal, professional, and public priorities.
Connecting physical and digital journeys to improve patient engagement
Given the evolving consumer preferences, bridging the physical and digital world to drive a unified experience is crucial to patient retention and satisfaction. Here’s how you can achieve it.
Why healthcare needs health coaches
Health coaching might be the middleman the American healthcare system needs to make reform a reality.
The way medicine should be practiced
One independent practice has improved patient outcomes, employee efficiency, and practice revenue by implementing a chronic care management program.
Healthy food is a prescription for better health
Physicians can stop writing prescriptions and actually help reduce chronic disease, comorbidities and pharmacology by educating their patients about what to eat.
Grow your practice with patient relationship management software
Stay independent and profitable through the use of technology.
5 keys to collecting patient responsibility upfront
Ensure your practice’s long-term health by educating patients about their financial responsibility and staff on how to improve medical billing and collections.
When the doctor becomes the patient
Oncologist Kamal Malaker unexpectedly found himself in need of heart surgery. The experience changed the way he practices medicine.
We must address social determinants of health
When physicians don't talk to patients about social determinants of health, they miss the bigger picture.
Is it time to reform your forms?
It’s important to support medical conversations and instructions with clear documentation using straightforward language on well-thought-out forms. Here are a few suggestions to help you get started.
Docs rock out for charity (and their own mental health)
Physicians are people, too. They need a way to relax after a hard day’s work. Twelve of them have found a way to unwind: in front of a crowd, by playing cover songs, and raising money for charitable causes.
The power of a personal physician
When managing a practice gets so tough that you think you may just have to retire early or sell your practice, try to think about what you mean to the patients you serve.