April 23rd 2024
Why a report to the NPDB can be bad news for physicians.
March 14th 2024
This is the first product the author has seen that combines both quantitative and qualitative feedback from patients.
January 19th 2024
A practical approach when a patient requests a second opinion.
December 22nd 2023
December 1st 2023
The adage, “you don’t get a second chance to make a first impression” rings true in healthcare, too.
8 Ways to Become a 5-Star Physician in Reviews
Online reviews are important to attracting new patients and building your practice. Here's how to become a 5-star physician.
Put Patients First When Designing Your Practice
When it comes to designing your practice, be sure to design with the patient, and then the doctor, in mind.
Implementing Patient Communication Checklists
Physicians implement checklists when they are providing clinical care for patients - but what about emotional support?
Patient Reviews: Use Them to Your Advantage
A patient reviews page is one of the most influential pages on your website. The question is: how do you get dazzling testimonials and use them to your advantage?
3 Ways to Increase Patient Satisfaction in 2018
Improving your billing processes can not only improve your revenue, but will make patients happier.
Returning Your Practice to Patient-Centricity
Here are nine things you can be doing to ensure that your practice is putting its patients first.
7 Lessons in Launching a Patient & Family Advisory Council
Bringing patients and families with members of your practice in an advisory council can take some work. Here are some lessons from someone who has tried.
The Extinction of Doctors' Gut Instinct on Medicine
Payers have made it so doctors cannot go with their instincts when caring for a patient and that's a shame.
Top Practice Management Tips of 2017
Readers' favorite practice management "Pearls" articles from the past year to help improve their practices.
Eight Steps to Empowering Patients in the Diagnostic Process
These will help physicians empower patients to get involved in the diagnostic process from the moment they first meet.
How to Personalize Your Healthcare Service
Patients are increasingly interested in personalized healthcare service. Here are a few ways to provide that for them.
How Does a Negative Review Cost Your Practice?
Training your staff to prioritize patient service is a great way to protect your online reputation.
Sexual Harassment and Your Medical Practice
Asset protection for physicians takes many forms. Recent events involving sexual harassment are a risk every doctor must protect against.
New HHS Chief Reportedly Picked
Pharma exec Alex Azar could be next in line to take over as Secretary of the Department of Health and Human Services.
Patients Know Their Body Best
This physician listens and respects her patients self-diagnosis while using her medical background to decide treatment methods.
Physicians are People Too
A physician dispels common misconceptions about the profession.
How to Meet Patient Demand at Your Practice
Patients want in-demand service. Here are a few ways to provide that to them at your practice.
Using Texting at Your Practice
If you're not using text messaging to communicate with your patients, you may be ignoring the best way to reach them.
Opioids and Medical Licensure Risks
Physicians need to be careful when it comes to prescribing opioids for many reasons including putting their medical license at risk.
10 Ways to Improve Patient Health Literacy
Here are a few examples of what medical professionals, administrators and consultants across the United States are doing to improve health literacy.
Being There for Patients Through Disasters
As a doctor, you should be willing to care for patients, even if it means coming in to help them after a natural disaster.
How to Say No to Unreasonable Patient Requests
Some patients don't want to hear it, they just want their unreasonable request accepted. Here's how to say no.
Patience is a Virtue at Your Practice
Sometimes the toughest thing to tell a patient is to have patience. But, as this doc explains, that may be the only answer to what ails them.
Who Should Control the New Healthcare System?
The latest attempts to repeal and replace Obamacare are no better than the health law itself.
A Very Revealing Patient History
To his physicians dismay, a patient pulled out all of the stops when asked to talk about his family history.
9 Things to Know Before Switching to DPC
More than 60 percent of physicians say they would consider switching to DPC if circumstances were favorable. Here's what you need to know about the model.
Harrowing Diagnosis Brings out Best in Physician
For this doc, reacting to and treating a patients potentially life-threatening diagnosis brings out the best in her.
Learning to Adopt a Slow Medicine Work Flow
As things start to pick up at her new practice, this doctor shares some of the challenges of her new practice model.
6 Lessons from the Opioid-Related Murder of a Physician
The tragic murder of Dr. Todd Graham due to not prescribing opioids to a patient is a cautionary tale for physicians and other providers.
Improving Patient Experience and Your Bottom Line
Looking to increase your bottom line? Try using technology to improve the patient experience at your practice.