April 23rd 2024
Why a report to the NPDB can be bad news for physicians.
March 14th 2024
This is the first product the author has seen that combines both quantitative and qualitative feedback from patients.
January 19th 2024
A practical approach when a patient requests a second opinion.
December 22nd 2023
December 1st 2023
The adage, “you don’t get a second chance to make a first impression” rings true in healthcare, too.
Protecting and Improving a Practice's Online Reputation
The best way to build and improve an online reputation is to take control of what people are posting about your practice.
In Medicine, Honesty Is the Best Policy
Admitting mistakes as a physician is never easy, but providing patients with the truth is part of a physician's job.
A Personal Experience in Providing Care Overseas
This practitioner shares his experience in providing care in Guatemala on a recent mission trip.
Concierge Physicians and the Good Doctor
By ensuring they have adequate face-to-face time with patients, concierge physicians are providing wholesome care.
What are Patients Looking for in a Physician?
New data reveals what potential patients are looking for when they are searching for a doctor. It comes down to insurance, convenience and more.
Digital Tools are Fueling Increased Patient Engagement
More patients are engaged with their healthcare, thanks to increased use of patient portals and other digital tools.
The Worst Things You Can Say to a Patient
The biggest obstacle between you and your patients having an optimal relationship is potentially the words that come out of your mouth.
When Patients Don't Pay Their Bills
Some patients just assume physicians are rich and they don't need the money. Thus, they skip out on paying their bills.
When Practices are Too Cautious about HIPAA
When it comes to HIPAA, is it always better to be safe than sorry? Security experts say there is a thing as being too cautious.
A Surefire Way to Satisfy Your Patients
This doctor has figured out the perfect way to increase patient satisfaction at his practice. It involves offering a tasty beverage in the waiting room.
13 Red Flags Your Pain Patient is a Drug Seeker
While prescription registries have made it easier to track down drug seekers, they are not foolproof. Here are red flags you should be looking out for.
The United Airlines Debacle: 4 Lessons for Doctors
United Airlines unceremoniously booted a physician off his flight and in the process unintentionally taught practices a few valuable lessons.
Five Market Trends Affecting Telehealth Adoption
Telehealth adoption is not where it could be, here are five trends having an impact on the market.
The Social Media Physician
Can't get an appointment with your doctor? This practice has a better way to "connect" with him.
Your Smartwatch is Not a Doctor
Wearing a smartwatch on your wrist to track your health? It can't be used for a credible medical opinion, says this doctor.
Are Payers Compensating Your Practice Properly?
By thoroughly understanding your payer contracts, you take a step towards insuring timely and accurate payments.
7 Reasons to Join a Payer's Value-Based Payment Plan
Value-based care is a scary prospect for many physicians. Here are seven reasons why they shouldn't be afraid.
The Shift to Understanding the Person behind the Patient
Technology is a useful tool to personalize the patient experience along the care journey while improving well-being and producing better outcomes.
The 4 P’s of Healthcare Social Media Governance
Social media is a must for practices to engage patients in today's day and age. So a governance program is essential.
Stories Have Healing Power, For Both Patients and Doctors
Research has shown that patient stories can heal. In this regard, Open Notes is a movement that can improve the doctor-patient relationship.
Making Better Connections via Mobile-enabled Care Management
One of Nebraska’s largest health plans put down the telephone and picked up mobile-enabled tech to show true gains in its care management efforts.
Dispelling Major Myths about Patient Engagement
The Cleveland Clinic’s Adrienne Boissy described how those in healthcare can overcome misconceptions about digital engagement at this year’s HIMSS17 conference.
Balancing Patient Privacy with Patient Engagement
With a goal in making electronic patient engagement efforts as informative and user-friendly as possible, health care practitioners are challenged with maintaining the security and privacy of patients.
Personalized Medicine: Patients Want This Kind of Care
This doctor is learning that genetics, nutrition analysis, microbiome surveys, and other personalized care services is what patients want.
The Power of Data Entry Drain on Physician Job Satisfaction
In our recurring blog "Inbox," we get reader feedback on whether or not physicians can still love practicing medicine in the age of "data entry."
Convenience is Vital to Beating the Minute Clinics
Be as convenient to patients as much as possible if you want to compete with the growing abundance of quick-care clinics.
The Evolving Patient-Doctor Relationship is as Vital as Ever
A lot stands in the way of a strong patient-doctor relationship these days, specifically the cost of care. But physicians must remain committed.
Pros and Cons of Giving Patients EHR Access
While there are challenges associated with providing patients with EHR access, the benefits make it worth it, according to two experts.
What are the Rules of HIPAA During an Emergency?
A recent scenario brought up questions of HIPAA compliance during an emergency, such as patient exhibiting erratic behavior.
When Patients Overreact to Health Policy Changes
What will happen with U.S. healthcare policy? No one knows, but one patient is worrying a little too much about the change from Obamacare to Trumpcare.