April 23rd 2024
Why a report to the NPDB can be bad news for physicians.
March 14th 2024
This is the first product the author has seen that combines both quantitative and qualitative feedback from patients.
January 19th 2024
A practical approach when a patient requests a second opinion.
December 22nd 2023
December 1st 2023
The adage, “you don’t get a second chance to make a first impression” rings true in healthcare, too.
Certified PAs Make a Difference in the Fight against HIV
Experiences of a certified PA shed light on how all physicians can help care for patients with or at-risk for HIV.
Concierge Medicine Is Growing
Once thought of as elitist, more physicians are considering converting to concierge practice. Here are the numbers.
Making the Switch From Hospital to Concierge Practice
To be successful, develop a sound business plan with realistic goals and be patient while the business ramps up.
5 Steps to Maintaining Your Online Reputation as a Doc
For physicians today, maintaining your online reputation is a must. Here are five steps to get you on the right path.
Persistent Patient Keeps Going for Medical Marijuana
Some patients really want to be prescribed medical marijuana. In this case, he has gone to quite a few doctors to make it happen.
Female Physicians and Concierge Care
Much has been made about the "woman's card" lately in the news. Does a woman's card exist in medicine?
Why Should Medical Billers Get All the Blame?
When you read reviews on online review sites, you typically read about the physician. But have you ever read how awesome the billing experience was?
Experiences in Delivering Care in a Third-World Country
One provider shares his experiences in delivering care in a third-world country and the tough realities of life in these areas.
The Frustratingly High Cost of Medication
One doctor commiserates on the fact that drugs can be incredibly expensive, forcing her patients to choose between medications and paying rent.
Understanding What Drives the Patient Experience
In the rush of daily practice it is easy to miss what patients are feeling. But often just a few minutes of mindful attention can make all the difference.
8 Ways Practices Can Prevent Physician Burnout
Keeping physicians in good physical and mental shape improves patient care and maximizes income for practices. Here are eight ways to prevent burnout.
The Quality of Patient Relationships is Immeasurable
In the era of qualitative analysis, one doctor says that a physician-patient cannot be gauged by statistical measures. These measures miss the point.
Keeping and Growing a Patient Base
In order to improve customer satisfaction to attract and retain patients, practices can take these three basic steps.
Reviewing Payer Websites Shows Outdated Information
Medical practices must make it a point to periodically review payer websites and make sure that their information is correct.
A Patient's Vague Description of Medication Effects
Patients can sometimes be vague when talking about how they reacted to a medication a doctor has prescribed.
Physicians, Stop Ignoring Patients' Email Interests
Email is a simple way for physicians to improve care and lower costs for their patients. Yet, most claim that patients don't want to interact this way.
Beware of Patients Who Diagnose Online
Here's one patient that has his mind made up on what he should do when he is told he is perfectly healthy.
Physicians Share Biggest Lessons from Medical School
For most doctors, medical school was a whirlwind of lectures and incredibly hard tests. We asked them what they took away from the experience.
Physicians, Be Compassionate to Patients!
One MD found out recently what it's like to be on the other side of the patient-doctor encounter. What were her fellow patients saying about doctors?
7 Reasons to Embrace Telemedicine
More and more physicians are interested in using telemedicine. Here are a few reasons why this technology has gained admirers.
Online Reputation Protection for Physicians
Nearly half of physicians do not monitor their online reputations. Experts say that is a big mistake.
The Potential of Telemedicine
The potential of telemedicine will give physicians and their patients new treatment options and better avenues for information exchange.
Why Physicians Have Yet to Adopt Telemedicine
Despite the excitement surrounding the potential of telemedicine and the technology being available, several barriers are holding it back.
Make the Check-In Process Easy for Patients
Improving the patient experience is often an easy task, and reaps great rewards for both providers and patients.
For Doctors, Patients are Our Teachers
We are constantly learning as doctors and patients are the ones who are doing the teaching. They tell us everything we need to know.
For Practices, ACO Success Is About Hot-Spotting
To succeed in an accountable care organization, practices have to dedicate resources to the high-cost, frequent utilizers of care.
Five Reasons to List Medical Prices Online
Practices have shied away from listing healthcare prices online, but doing so can benefit both patient AND provider, says one expert.
Telehealth Can Bring Doctors Closer to Patients
Physicians shouldn't look at as telehealth as a threat, but rather as something that can bring them closer to their patients and improve care.
Making Patient Payments Prompt and Painless
With some planning, staff cooperation, and the right technology vendors, one practice shows that getting patients to pay can be done more effectively.
Empowering Patients with Health Navigators
The combination of high-tech and “high-touch” patient advisors can not only improve health outcomes, but produce a return on investment.