Gathering patient feedback from their telehealth services

AI agents now log in to EHRs and payer portals on their own. Set these 13 rules first so a helpful bot doesn't become your next breach.

Hackers are skipping the malware and calling your help desk instead. Here's how to keep one phone call from rerouting your payer deposits.

New Medicare codes, billing rules and deadlines arrive in the next 14 months. Here's what to set up now.

Patients can now link their charts to AI assistants. Here's how to adjust intake, results, scripts and documentation before they walk in.

How practice managers can fend off two cybersecurity incidents: a critical flaw in widely used website code and a breach of a Quest lab portal.

Panelists at a National Academies meeting said coverage churn and verification will add work for practices, and that insurance alone won’t guarantee patients get in the door.

Neil Baum, MD, explains how practices can define a unique value proposition, from on-time care to price transparency, that draws in new patients.

The AMA will help physicians report and fight insurer downcoding. Here's how practices can find, log and appeal downcodes now, using MGMA's draft bill as the standard.