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What are the secrets of success in an ever changing practice-management climate? Veteran administrators dish.

Internist Carol Kelly recalls what she did when there was supposedly “nothing to do” for her ALS patient.

The customer is always right, until he is wrong. In an age of consumerism, how do you say no without losing patients?

Is your IT guy too powerful? In a small office, just one staffer often holds the keys to the kingdom. What if he quits abruptly - or worse, holds you hostage?

Without the proper controls, your drug sample closet could be a dangerous and costly liability.

As flu season gets underway, your practice will be on the front lines of the outbreak. Now is the time to prepare for an influx of patients and possibly a diminished staff.

You’ve got questions - lots of ’em. And we’ve got the answers. We compiled some of the most common practice management questions we hear - from collections issues to dealing with staff problems and so much more - in one place, and got answers from some of the top experts in the business.

Healthy referral relationships are vital to a thriving practice - whether you’re a specialist or in primary care. Here’s how a few small gestures and clear communication can keep you and your patients happy.

A visionary pediatrician has built his practice from one to 43 physicians, but he’s struggling to achieve physician cohesion in his now large group. Help is on the way.

In many practices, partner conflict is as common as nasal infections. It may be easy to “let it go,” but that can lead to unprofessional conduct. Here’s how to diffuse disagreements and preempt disputes.

When she was too loose with confidential information, pediatrician Patricia Tibbs harmed a colleague. But since then she’s become a trusted confidant for a whole community.

A little price comparison can help you save big bucks on common goods and services.

Dispensing vaccines is frustrating and expensive. Here’s a shot in the arm for vaccine management.

With prices low, it may seem like a great time to buy your office space. Be wary; the advantages to ownership, while real, are balanced with disadvantages and risk. Make sure your eyes are open.

One thing that creates friction in medical practices is the success and subsequent recognition of one of its members.

Say goodbye to photocopies: Machine-readable cards could make billing and collections easier. When will payers make them widely available?

In this podcast, Justin Barnes, chairman of the HIMSS Electronic Health Record Association and vice president of marketing and government affairs at Greenway Medical Technologies, explains the EHR incentives.

Here are a few tools and resources to get you started in understanding and complying with the FTC's new Red Flags identity theft rule.

Fifteen years after his 300-pound, 6’4” patient offered to toss him through his office window, psychiatrist Dennis Helmuth explains why he now looks forward to their appointments.

Most practices still accept a lot of paper checks from patients - and it costs money when they bounce, as they too-often do. But electronic check services can help you get rid of the rubber.

Ah, those advice-seeking loved ones: You gotta love ’em, but they can be a major a nuisance - and even a legal risk. Here’s how to draw the line and still get invited for dinner.

Summer vacation season is upon us. Here’s how to keep your practice running when your skeleton crew asks for time off.

Tired of the same-old office decor but can’t afford a makeover? No problem: Here’s how to make your space shine without spending a bundle.

Patient Information Form

Records Release Form -- Spanish

Referral Waiver -- Spanish

Patient Information Form -- Spanish

Consent to Treat -- Spanish

Patient Satisfaction Survey -- Spanish

Records Release Form