Surprise billing defined

The verdict is in for how practice's feel about their payers, and it isn't good.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

Evidence shows that patients who feel they are not heard or respected by their doctors experience poorer outcomes.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

New legislation, as well as changes in patient expectations, present a host of challenges and opportunities for getting paid for service this year.

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