The Solution for a Thriving Physician Practice: A Portfolio of Solutions

Since its beginnings in 1932 as a storefront drugstore to a health care products distributor, Henry Schein has transformed itself as the world’s largest provider of health care products and services to office-based dental, animal health and medical practitioners. Through Henry Schein Medical, the company’s U.S. medical business, the company has served the needs of physician offices - 140,000 and growing - as a distributor to primary care physicians and specialists, group practices, physician-owned labs, and ambulatory surgery centers.

But running a successful practice takes more than the latest medical supplies and equipment, smoothly running supply chains, and state-of-the-art technology, which is why Henry Schein leverages a portfolio of innovative solutions to help our customers operate efficient and profitable practices.

Discover. Connect. Transform.

With exhaustive research and comprehensive due-diligence, Henry Schein analyzes hundreds of opportunities to discover and bring to market best-in-class solutions that maximize value and efficiency.

Henry Schein then connects its customer with qualified solutions to serve its unique needs, helping to transform that customer - whether it’s through preparation for the Medicare Access & CHIP Reauthorization Act (MACRA) guidelines, achieving compliance, or a host of other improvements - into a thriving practice well prepared for the future of health care.

With this portfolio of clinical, financial, and operational solutions, Henry Schein helps clinicians build their practices so they can focus on improving the health of patients. Examples of these solutions include:

Pharmacy solutions that drive patient medication adherence and practice loyalty. Children worry about the taste of their medicine; adults worry about the price. According to the

American Academy of Family Physicians, one out of three patients fail to fill first-time prescriptions, usually because of cost. Henry Schein’s pharmacy discount card program is easy for patients to use and delivers an average discount of 40 percent at more than 60,000 participating pharmacies throughout the country. Providing patients competitive prices for prescription medication can increase practice loyalty.

For example, a pharmacy solution, used by 35,000 prescribers within Henry Schein practices, furthers medication adherence. Physicians can evaluate a patient’s response to a medication plan before asking the patient to fill the prescription. Patients are able to start treatment immediately after diagnosis, which can reduce patient anxiety and according to Datamonitor, 30 percent more patients fill a prescription when they receive a sample.

Practice-marketing solutions that increase office visits and improve online reputations. Today’s tech-savvy consumers often choose a medical provider the same way they choose a restaurant or hotel - sifting through online reviews and checking social media posts for user feedback. This means managing the patient experience begins even before the patient makes an appointment.

Henry Schein offers a range of solutions for practice marketing to help practices:

• Increase online visibility to attract more patients
• Manage their reputation and increase referrals by promoting positive patient reviews - and containing and addressing negative feedback before it’s posted
• Drive repeat visits with online scheduling and automated appointment reminders that reduce no-shows
• Measure performance and develop business insights - with powerful analytics that track calls and appointments in an intuitive dashboard - to see a true ROI

Once established, Henry Schein’s practice marketing extends to include:

• Online practice reputation management
• Mobile website design and development
• Search engine optimization (SEO)
• Social media management

Compliance solutions that take the stress out of the latest regulations, rules, and audits.

Practices should partner with a company that helps them be compliant. Henry Schein’s solutions portfolio includes a unique reverse pharmaceutical distribution service for expired pharmaceuticals to assist with compliant destruction (pay as you go), with credit options where applicable. Henry Schein customizes this service to the facility’s waste profile to minimize risk while providing cost savings. 

Henry Schein also offers a suite of sterility solutions to manage compliance with the latest guidelines for disinfection and sterilization from the Centers for Disease Control and Prevention (CDC), and to prepare for a Joint Commission survey that examines a practice’s sterilization methods and cycles.

A Soup-to-Nuts Solutions Portfolio

By offering such a diverse range of innovative clinical, financial and operational solutions, Henry Schein helps physician practices save time and money, enhance their marketing strategies, manage compliance, increase office visits, and - as a result - help improve patient outcomes.

Henry Schein Medical, the U.S. medical business of Henry Schein, Inc., is part of the AMA’s Preferred Provider Offers and Services Program. These AMA-negotiated discounts will help you save money on shipping, medical supplies and equipment, and patient payments management. Learn more at amamvp.com.