Practice tip of the week: Put your collections department out of business
Your weekly dose of wisdom from the Physicians Practice experts.
With all the useful information available on Physicians Practice, it is easy to become overwhelmed.
With this in mind, the tip of the week is a chance to reflect on some of the wisdom found all across the site. In this September 2023 article on reframing your collections process, Clarissa Riggins gives this tip:
Strategies to minimize collection issues
The first step to minimizing future collections issues is making the patient experience more convenient. A recent Experian Health survey revealed 72% of respondents emphasized the importance of online or mobile payment options. In light of this, a streamlined self-service payment process—including IVR, mobile, kiosk, and patient portals—is essential to encourage timely payments.
Click here to read the rest of the article and be sure to check back next week for another Tip of the Week!
