9 ways to ensure you collect patient fees
Struggling with patient payments? Learn nine proven strategies to improve collections and protect your practice’s bottom line.
Collecting payment from patients has become a growing challenge for medical practices, particularly with the rise of high-deductible health plans and shifting expectations about when and how to pay for care. Patients often don’t understand their financial responsibility—or may be unable or unwilling to pay their balances on time. As a result, many practices see mounting accounts receivable and delayed cash flow.
To address this issue, practices must take a proactive, systematic approach to collections that blends staff training, patient communication, and digital convenience. The following strategies, drawn from real-world experience and insights shared on Physicians Practice, can help your practice increase patient collections while maintaining strong relationships.
Keith A. Reynolds is the editor of Physicians Practice and wants to know what practice issues keep you up at night. You can let him know at kreynolds@mjhlifesciences.com.
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