8 Billing tips for practices

Whether you’re a primary care physician, a specialist, or an integrative provider, navigating insurance billing is often not only an administrative hassle, but if not done well, it can also be an impediment to growing your revenue and practice. In fact, data shows that almost 15+% of claims are denied, resulting in millions of dollars in lost revenue for providers. This trend in denied claims is also increasing in the last few years, with denial rates increasing by almost 17% since 2019. Thus, it is important to take control of your billing process. Here at Soundry Health, we provide billing services and process thousands of claims on behalf of practitioners. Below are some of the most common mistakes and tips we’ve found across the revenue cycle that providers should consider.

The implementation of these billing tips can be a transformative step towards improving the financial health of your primary care practice. Beyond reducing billing errors, these strategies can also enhance the overall patient experience. As you integrate these practices into your operations, you're not just managing bills; you're laying the groundwork for the growth and success of your practice. In a landscape where every aspect of health care is interconnected, mastering the art of billing becomes not just a necessity, but a strategic advantage.

Tina Hsiao, MBA, is the chief operating officer of Soundry Health, an innovative EHR and billing platform. Prior to joining Soundry, she was chief operating officer of WePay, an innovative payments company that was acquired by JPMorgan Chase & Co. She also scaled and launched several businesses at Intuit and QuickBooks.