July 23rd 2018
Healthcare practitioners and marketers want patients to leave reviews. Unfortunately, not all reviews are positive and constructive. Here’s how to handle negative reviews so they don’t damage your practice’s growth or reputation.
August 4th 2017
Our reader's debate whether or not EHRs should have lemon laws and if a single-payer healthcare system would work in the U.S.
July 25th 2017
Experts say the best way to train a new physician is focusing on patient flow. Do not put them in a classroom.
July 24th 2017
According to our 2017 Technology Survey, half of physicians don't understand demonstrating IT use under Medicare payment reform. Here's what to know.
July 21st 2017
This healthcare provider has seen firsthand how poor EHR design has contributed to burnout in physicians, PAs, and other practitioners.
Docs Must Evaluate New Technology’s Security Risks
It’s important to not cut corners when assessing the cost of a new technology and forget about its potential security threats.
With Meaningful Use, It's All or Nothing
To reap the rewards of government incentives in full, practices must fulfill all meaningful use requirements - and potentially survive an audit.
Maximizing Your EHR: 5 Strategies
The biggest problem with an EHR is not the product itself - it is the way we learn to use it. Here are five strategies to reduce user frustrations.
Three Common EHR Missteps
Once implemented, an EHR can bring many benefits to a practice. But minor mistakes can cause major problems. Here's what to watch out for.
Ten Apps Physicians Should Start Using Now
If you're not sure which apps are best for you to download, here are 10 top picks from healthcare professionals.
EHRs and Patient Portals: Key Contract Considerations
Doing your homework upfront may reduce the likelihood you'll experience challenges after implementing the new technology.
Solving Patient Portal Work Flow Problems
Seventeen percent of 2015Technology Survey respondents said dealing with communication work flow is their biggest patient portal challenge. Here's help.
Solving Medical Practice Problems Post-Tech Adoption
Our 2015 Technology Survey Sponsored by Kareo reveals common challenges practices face after technology implementations. Here's what they are, and how to address them.
2015 Technology Survey Results
Here are the results from our 2015 Technology Survey, Sponsored by Kareo, featuring replies from more than 1,100 medical practices on their use of EHRs, patient portals, and other tech tools.
Four Unique Healthcare Apps
In a sea of healthcare apps, you sometimes have to stand out to make a difference. Here are four apps doing just that.
Reach, Engage, and Care for Remote Patients: 4 Tips
Four ways mobile devices and other tools can improve patient care.
Are Physicians Making the Most of Mobile Devices?
Surveys indicate that many physicians are lagging when it comes to fully utilizing mobile devices in patient care, but experts say that may change - soon.
Getting Started with mHealth at Your Medical Practice
While mHealth presents great opportunities for physicians and patients, conduct your due diligence first.
Lessons All Practices Can Learn from the Concierge Model
A concierge model may not be the answer for every practice, but it does serve as an example of what’s possible with technology and the right priorities.
Physicians' Cybersecurity Should Begin With TAP
TAP - technical, administrative, and physical controls should form the foundation of HIPAA compliance.
Physicians' Top Tips for Remote Patient Care
Recently, several SERMO physicians shared tips regarding how physicians can get more involved in mHealth. Here are 10 of our favorites.
Medical App Developers Must Navigate Web of Regulation
Medical apps are a hot commodity, but before you jump in to the development market, take time to fully understand federal regulatory requirements.
How Patient Access to Doctor Notes Affects Physicians
Physicians and patients share feedback regarding how patient access to physician notes affects work flow, engagement, and patient care.
Five Mobile Health Tools for Practices to Consider
With so many mobile device options available, it can be difficult to determine what mobile health solution is right for your practice.
Choosing the Right Medical Practice Technology Lease
Many medical practice administrators are taking a fresh look at lease financing. Here's how to determine what approach is right for your practice.
Protect Your Practice Data Against a Breach
Don't question your data security after a breach. Here are six strategies to keep protected health information safe.
Four Common Tech Slowdowns at Medical Practices
Technology can benefit medical practices, but it can also slow them down. Here's how to avoid some common pitfalls.
Why Aren't More Doctors Using Telehealth?
Telecommunication technology holds great promise in improving both patient outcomes and access to care. So what's the problem?
New Legislation Helps Remove Telemedicine Barriers
The Interstate Medical Licensure Compact could make it easier for physicians to engage in medicine freely across state borders.
How Small Practices Can Get Involved in Telemedicine
Thanks to its low barrier of entry and popularity with patients, telemedicine is quickly becoming commonplace for independent practices and hospitals alike.
Health Information Exchange: A Progress Report
In the quest for greater interoperability, information exchanges are seen as playing a major role. Here's what you should know.
Ten Ways to Use Your EHR More Efficiently
Don't let your EHR drag your medical practice down. Here's how physicians and staff members can learn to use the technology in smarter ways.
Computer, HIPAA Security Issues for Medical Practices
Be smart. Securely dispose of old practice computers and other devices and install safeguards on new technology. You'll be glad you did.
Three Tech Tools That Make Physicians' Jobs Easier
These three tools can help independent physicians build a community, improve patient care, and get involved in mobile health.
Keeping Up With Technology: A Must for Medical Practices
Don't be afraid to try new technology at your medical practice. If there's a hot new device or productivity program, there's probably a reason for it being so popular.