Michael Morgan

It’s crucial for providers to think of patients as customers and engage with them via the same channels that other businesses use to nurture those valuable relationships.

Physicians Practice® spoke with Michael Morgan, at the time the CEO of Updox and a contributor to Physicians Practice, to discuss the new technologies that you should consider implementing in your practice and why implementing a virtual care strategy will be so important post COVID.

Lessons from other practices on how adding virtual care is enhancing their strategies and abilities.

Transitioning your practice to a virtual care strategy will require proper training for your staff.

What you need to know about achieving a paperless practice from Updox President, Michael Morgan.

Technology continues to advance, yet some practices are holding on to rapidly depreciating tech

Some key components of a successful virtual care strategy.

It will take more than a face value commitment to telehealth for physicians and patients to feel the impact.

Patients need to stay connected to doctors now more than ever.

Note: HIMSS20 has been canceled, virtual sessions are in planning.

An effective patient experience starts with focusing on staff satisfaction.