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Don't miss your chance to tell us about staffing and salaries in your practice.

The 2024 Physicians Practice Staff Salary Survey is live!

 advises clients on compliance, transactions, government administrative actions, and litigation involving healthcare, cybersecurity, corporate and securities law, as well as False Claims Act and Dodd-Frank whistleblower cases. She also teaches bioethics at Baylor College of Medicine in Houston. Rachel can be reached through her website, 

An effective compliance program can and does mitigate liability, so it's important to stay abreast of regulatory changes.

DOJ’s corporate compliance program evaluation gets a facelift

Neil Baum, MD, a Professor of Clinical Urology at Tulane University in New Orleans, LA. Dr. Baum is the author of several books, including the best-selling book, 

Marketing Your Medical Practice-Ethically, Effectively, and Economically,

 which has sold over 225,000 copies and has been translated into Spanish. He contributes a weekly video for 

 on practical ideas to enhance productivity and efficiency in medical practices.  His 5–7-minute videos and short articles provide practical ideas that can be easily implemented and incorporated into any medical practice. Dr. Baum can be reached at 

How practices can use videos to enhance patient education, improve compliance, and increase practice efficiency.

Reaching patients through video

Mr. Brady is the Senior Director of Sales for Henry Schein Financial Services and can be reached by calling 877-776-7286 or emailing 

Section 179 allows businesses to deduct the full purchase price of qualifying equipment and/or software during the tax year.

The dos and don’ts of Section 179 

Physicians Practice offers practical, proven solutions to the real-world concerns physicians and medical practices face every day.

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Spotlight: Career

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Jeff Mock knows the value of customer service. His career was born out of customer facing roles including corporate retail and working at a patient contact center where he was the friendly voice answering the phone on behalf of several different doctor offices. After taking the leap into the world of information technology, he again became the customer-facing tech support agent and later decided to sink his teeth into programming and software development. Today, Jeff is the executive director of 

 where he leads a team of developers, reminding them of the voice of the customer every step of the way.

With consumer-driven business models running the show, your existing call-handling systems and protocols are likely not contributing to the patient loyalty you need for a thriving practice.

Expert tips to create a concierge-style patient experience 

Managing patient access, appointment volume, and operational workflows can be overwhelming with the sheer volume and complexity of healthcare data. This eBook shows how practices can turn these challenges into opportunities for growth by focusing on the data that matters the most. It outlines how specific metrics reveal scheduling gaps, reduce patient wait times, and ultimately boost both revenue and patient satisfaction. By optimizing provider schedules and enhancing patient experiences, this guide provides a clear approach to making data work more effectively for healthcare operations.

Key Takeaways:
- Identifying metrics that reveal scheduling gaps and improve patient access.
- Understanding how data can help reduce patient wait times.
- Strategies to increase appointment volume and satisfaction.

Fill out the form below to download the eBook:

Managing patient access, appointment volume, and operational workflows can be overwhelming with the sheer volume and complexity of healthcare data. This eBook shows how practices can turn these challenges into opportunities for growth by focusing on the data that matters the most. It outlines how specific metrics reveal scheduling gaps, reduce patient wait times, and ultimately boost both revenue and patient satisfaction. By optimizing provider schedules and enhancing patient experiences, this guide provides a clear approach to making data work more effectively for healthcare operations.

Key Takeaways:
- Identifying metrics that reveal scheduling gaps and improve patient access.
- Understanding how data can help reduce patient wait times.
- Strategies to increase appointment volume and satisfaction.

Empowering Healthcare Leaders: How to Leverage Data for Growth and Success

2024 Payer Scorecard Results

The relationship between medical practices and the insurance companies they work with is one of the most fraught in the entirety of the health care industry.

, Physicians Practice has developed the Payer Scorecard which asked respondents to rate 

 they deal with on criteria including practice communication and  customer service.

The verdict is in for how practice's feel about their payers, and it isn't good.

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2024 Payer Scorecard: How payers are failing practices and patients

ana Siegal, Vice President of Risk Management and Analytics at Coverys, to discuss solution oriented strategies that health care providers can use to reduce errors and malpractice claims.

Solution oriented strategies to reduce errors and malpractice claims

Minimizing medical malpractice and the resulting claims has always been paramount for health care providers. 

 sat down with Dana Siegal, Vice President of Risk Management and Analytics at Coverys, to discuss solution oriented strategies that health care providers can use to reduce errors and malpractice claims.

Dana Siegal, Vice President of Risk Management and Analytics at Coverys, discusses solution oriented strategies that health care providers can use to reduce errors and malpractice claims.

Uncover data-driven insights to enhance patient safety and reduce risks

Physicians Practice sat down with Dana Siegal, Vice President of Risk Management and Analytics at Coverys, to discuss the utilization of data in identifying high-risk areas for malpractice and strategies healthcare providers can implement to mitigate these risks.

Vulnerabilities in Care Delivery Based on Claims Data History

Minimizing medical malpractice and the resulting claims has always been paramount for health care providers. As data analytics and AI continue to progress the industry’s ability to self-assess vulnerabilities, technology has becoming increasingly intertwined with the goal of reducing diagnostic errors and improving patient outcomes. 

 sat down with Dana Siegal, Vice President of Risk Management and Analytics at Coverys, to discuss the utilization of data in identifying high-risk areas for malpractice and strategies health care providers can implement to mitigate these risks.

Dana Siegal, Vice President of Risk Management and Analytics at Coverys, discusses using data to identifying high-risk areas for malpractice.

Learn solution-oriented strategies and interventions based on the claims data trends

This white paper explores diagnostic challenges in emergency, ambulatory, and hospital settings. In this paper, we investigate:

How often diagnostic errors are occurring, and in which settings, based on data from closed malpractice claims.

Why EDs are particularly vulnerable to diagnostic error.

Where errors typically occur, and which diagnoses are most likely to be missed.

Details about how diagnostic errors occur in infection, vascular, and orthopedic cases – the top three categories revealed by Coverys data.

Recommendations to help reduce diagnostic errors in your ED.

A self-assessment to help identify systems and educational opportunities.

This white paper explores diagnostic challenges in emergency, ambulatory, and hospital settings.

Hidden In Plain Sight: Exposing the Drivers of Diagnostic Error

There are many reasons that patients don’t follow treatment protocols. Among other factors, they may be forgetful, distracted, or face barriers to reaching their health goals related to income, transportation, literacy, or racial bias. Regardless of the underlying reasons, the result is often a suboptimal outcome.

This report explores the reasons behind patient noncompliance and offers solutions that can be used to increase patient activation and engagement, including:

How patient satisfaction, engagement, and activation are linked.

Why outcomes are affected by patient activation levels.

Top allegations, injury severity, and other key data from events in which a lack of patient engagement was a significant factor in the alleged medical error and related outcomes.

The complexities involved with managing patient engagement.

Proactive strategies to increase patient engagement before, during, and after treatment encounters.

This report explores the reasons behind patient noncompliance and offers solutions that can be used to increase patient activation and engagement.

Jeff Mock

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