
Health care attorney Tatiana Melnik, J.D., says practices adopting artificial intelligence tools should reread their vendor contracts, train staff every week and plan for patients who decline an AI scribe.
What is the average time a patient will remain on hold before hanging up?
Question: What is the average time a patient will remain on hold before hanging up?
Answer: The average time before a call is abandoned is just two minutes, based on observations in practices nationwide.






