Why the process of collection outreach matters
Well-documented processes, as well as a properly trained staff are critical for success
Jacob Corlyon, Co-Founder and CEO of Capital Collection Management stresses that the well-documented processes, as well as a properly trained staff are critical for successful collection outreach strategies. Likewise, empathetic and compassionate communication skills will ensure finding the best solution to patient financial situations.
Health care’s 2025 revenue cycle imperative: Reduce administrative waste
January 22nd 2025Given that so much of the high costs associated with running a healthcare business remains outside of the organization’s control, financial leaders will have to consider how they can impact the one area that is in their control in 2025: reducing administrative waste.
