Top 11 Customer Service Tips for Practices
Maintaining high customer service standards can increase patient satisfaction. Here are 11 tips to gain a customer service edge.
Today's patients, perhaps more than ever before, expect higher levels of customer service. As patient-centered care becomes the norm, practices may need to double-down on their customer service efforts in order to create a more enticing and customized patient experience. From the first point of contact through the billing cycle and beyond, practices may benefit by establishing solid customer service policies. Â Here are the top 11 customer service tips for practices:
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November 29th 2021Physicians Practice® spoke with Fernando Mendoza, MD, FAAP, FACEP, the founder and CEO of Scrivas, LLC, about the rising rates of reported burnout among physicians and how medical scribes might be able to alleviate some pressures from physicians.
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September 27th 2021Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.
