Practice tip of the week: Pre-appointment digital onboarding
Your weekly dose of wisdom from the Physicians Practice experts.
With all the useful information available on Physicians Practice, it is easy to become overwhelmed.
With this in mind, the tip of the week is a chance to reflect on some of the wisdom found all across the site. In an October 2021 article on building the optimal digital patient journey, Ryan Camlin writes the following:
"When a patient is scheduled for a visit, how do they complete registration paperwork and sign important documents? Minimize wait times by allowing patients to pre-register online. When a patient receives their appointment confirmation, include a link to an online form where patients can enter demographic information, insurance medical history, and sign documents. Due to the sensitive nature of healthcare information, intake software will need to be HIPAA compliant."
Click here to read the rest of the article and be sure to check back next week for another Tip of the Week!
