Engaging Adolescent Patients, Part 1: Key communication strategies

Since we use the handshake so often in our daily activities and it is so important, it may be helpful to revisit this important aspect of doctor-patient interaction.

Robert Kushner, MD, professor of medicine and medical education at Northwestern university joins the show to talk about the latest advancements in treating obesity.

Providing great customer service at your medical practice boosts revenue and patient satisfaction.

Psychiatrist Richard Miller, MD, of Elwyn Adult Behavioral Health in East Greenwich, Rhode Island, discusses how to talk to patients about health information they get from social media.

Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.

For practices, care gaps translate to lost volume and revenue as well as the potential for their patients to experience preventable diseases and worsening health.