September 17th, 202610 fixes your website needs before the HHS accessibility deadlineFederal accessibility rules now cover practice websites, portals and online forms. The deadline moved, but the lawsuits and complaints didn't.Read more
August 25th, 202612 steps to finally kill the fax machine in your practiceFax is still the default in most practices. Here is how to retire the lines one workflow at a time, without breaking your referral pipeline.Read more
September 16th, 202659% of health care workers say they will look for a new job in the next year, and employers guess 39%The 2026 Healthcare Workforce Barometer measures the gap between what practice leaders think their staff want, and what staff say they want.Read more
September 15th, 2026It's called an 'AI assistant': A strategic approach to the strengths and weaknesses of AI scribesAI scribes won't do all your charting. Define their use cases, cut redundant steps and reshape workflows to see real time savings.Read more
September 15th, 20269 moves to make before you put AI in your front officeFour in five practices already run AI in the front office. Far fewer have written the rules, picked the metrics or named what stays human.Read more
September 8th, 2026Prior authorization's biggest deadline is four months out. It isn't yours.Payers must turn on four prior authorization APIs by Jan. 1. Practices have no deadline, which is why most will get nothing from it.Read more
September 1st, 202611 ways to dig out of the patient portal inboxPortal messages jumped 153 percent in five years while visits went up too. Eleven ways to get the inbox back under control.Read more
August 28th, 2026Patient perspective on AI scribesPatients accept AI scribes when the conversation is handled right. What the evidence shows, plus a sample consent form.Read more