Patient Dismissal: When and How to Do It

Have a “problem patient” and not sure whether patient dismissal is appropriate? We’ve got you covered.

In this webinar, Physicians Practice Associate Editor Aubrey Westgate describes when it is appropriate to discharge a patient and how to do so in a way that will protect you from legal issues, such as malpractice claims. She also discusses how to instruct staff members to handle the situation, how to draft a patient dismissal letter, and how to deal with unexpected problems that can arise.

For a PDF file of Aubrey's slide presentation, click here.

For more information on patient dismissal, check out:

Patient Dismissal: The When, Why, and How
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? You've tried everything to improve the relationship, but when it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.

Four Ways to Salvage the Physician-Patient Relationship
Before you decide to terminate a difficult patient – give him the benefit of the doubt and try these techniques to mend the breach.

Ending the Doctor-Patient Relationship
Physician blogger J. Scott Litton discusses when the patient relationship is compromised and it is time to move on.

Find more information in our Patient Dismissal topic resource center.