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12 ways medical practice staff can help prevent a patient lawsuit

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Patient interactions with staff are just as important in shaping the relationships between medical practices and their patients. Here's how employees can help avoid a lawsuit.

We live in the era of highway billboards promising large lawsuit payouts and at a time when a dissatisfied patient can easily become a litigious one. The level and quality of care that patients receive plays a major role in the patient-physician equation.Nevertheless, patient interactions with the staff are just as important in shaping the relationships between medical practices and their patients.

Here are 12 strategies that can reduce the risk of a lawsuit by patients.

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