Physicians Practice Pearls®

The series returns with Lucien Roberts and Bert Wilson on allowables, collection percentages and what a practice actually collects.

Rachel V. Rose, JD, MBA, breaks down the legal risks physicians face when investing in or dispensing from compounding pharmacies.

Neil Baum, M.D., shares three habits from more than 40 years in practice that exceed patient expectations and help reduce physician burnout.

Neil Baum, M.D., walks physicians through how to cleanly leave a practice, from reviewing contracts and notifying patients to securing tail coverage.

Health care veterans resistant to innovation can create barriers to progress, but converting them from adversaries to allies may be the answer.

HHS-OCR settled four ransomware cases for $1.1M all tied to missing annual risk analyses. Are your safeguards up to date?

Neil Baum, M.D., draws on restaurant service principles to help physicians improve patient experience, handle mistakes and build lasting loyalty.

Physicians boost deal outcomes by ranking priorities, setting walk-away lines, listening well, staying calm and negotiating with support.

A physician's reflection on a dying friend's perspective shift reveals how gratitude and the lost art of the handwritten note can transform your practice and prevent burnout.

What covered entities need to know about valid authorizations, common defects and protecting patient privacy.

Neil Baum, M.D., makes the case for why AI will never replace the human connection at the core of patient care.

America's health care system is broken. Here's what it will actually take to fix it.

A thank-you note from Lou Holtz inspired Neil Baum, M.D., to share why handwritten notes are a powerful tool for physician practices.

What lessons can health care practices take away from the popular grocery store chain Trader Joe's? There are quite a few.

What practices need to know about "vishing" — the phone-based scam putting patient data and HIPAA compliance at risk.

Neil Baum, M.D., explains why physicians should build a social media presence to reach patients and counter health misinformation.

Identifying your ideal patient sharpens your marketing, strengthens doctor-patient relationships and drives practice growth.

Neil Baum, M.D., walks through how physician practices can structure staff meetings to support patient care, improve workflows, address issues before they escalate and strengthen team cohesion.

Vanderbilt professor and health care entrepreneur Bruce J. Lynskey breaks down what companies and investors need to know before betting on AI in medicine.

Neil Baum, M.D., breaks down what the company's new ChatGPT Health platform does, why fragmented health data has made it necessary and what physicians should know about patients arriving at appointments with AI-generated health information in hand.

Artificial intelligence is creating virtual patients that could transform clinical trials, cutting costs and time, says Neil Baum, M.D.

Due diligence exposes hidden risks, boosts valuation and speeds physician practice M&A with key financial, legal and HR checks.

Medicare audits trigger sudden 935 recoupments; learn how UPIC record demands and slow appeals can drain providers before an ALJ hearing.

Win back lapsed patients with EHR outreach, better service and low-cost community and digital marketing to grow your practice.

30 days to fix payer friction? Kem Tolliver breaks down the three moves revenue cycle leaders should make first; and why waiting in a queue isn't a strategy.

OCR’s latest HIPAA settlement spotlights risk analysis failures and how ChatGPT, AI scribes, consent laws and evidence deletion reshape compliance.

Stop reacting to revenue cycle denials: learn proactive, data-driven tactics to cut payer friction, prevent revenue leakage and improve cash flow with smarter metrics.

Neil Baum, M.D., gives seven tips to enhance the patient experience.