Messy moments: Handling hostility
Handling hostility, so those difficult ones (and everyone else) wants to work with you.
Using the laws of physics to enhance your practice
We need to think outside the box and identify more than one solution to find the best solution to problems in the practice.
It's that time of year... again
While the public rages at payers, it's important not to forget Congress' role in the current state of health care.
Physicians Practice digital edition: Payer relationships
Your monthly collection of insights from the Physicians Practice Pearls writers is available now!
Staffing shortages: Time to consider a virtual assistant
Staffing shortages are impacting patient care, straining doctors, nurses, technicians, and other essential staff.
Contact centers: What you need to know
Five key best practices that health care contact centers can adopt to optimize their operations and improve the patient experience.
The season of gratitude extends beyond Thanksgiving
Gratitude, if it is genuine, can organically lead to greater reimbursement.
Social epidemics and the role of physicians
Burnout and social media toxicity are ravaging the public, but doctors can help.
Epidemics then and now: Managing loneliness, burnout, and social media toxicity
Loneliness can have a negative effect on patient health, here's how to spot it and help.
Are you working on a 2025 strategy?
While analyzing the competition is an essential component of your strategy, most medical practices don't conduct this type of analysis systematically enough.
Physicians Practice digital edition: Best states to practice
Messy Moments: Dial down the drama
De-escalating situations and emotions can settle disagreements between staff members.
DOJ’s corporate compliance program evaluation gets a facelift
An effective compliance program can and does mitigate liability, so it's important to stay abreast of regulatory changes.
Reaching patients through video
How practices can use videos to enhance patient education, improve compliance, and increase practice efficiency.
The art of finding and giving forgiveness
Forgiveness is necessary to keep moving forward toward success and emotional stability in your practice and life.
Back to basics: Putting patients first
Evidence shows that patients who feel they are not heard or respected by their doctors experience poorer outcomes.
California law to protect ethical AI use in health care
These core principles should be adopted into any covered entity or business associates’ policies and procedures.
Regaining happiness in our medical careers
Part two of our look at the loss of joy inhealth care and how to get it back.
Why we aren't happier: The loss of joy in health care
Part one in a look at the loss of joy hitting the health care industry.
Physicians Practice digital edition: Mending lost patient trust
Loneliness: Another epidemic
Nearly one-third of U.S. adults aged 45 and older report feeling lonely.
Health Infrastructure Security and Accountability Act – Legislation to watch
Given that the health care sector tops the FBI's list as the top target of ransomware, it is not a surprise that the Senate has a bill on the table to increase minimum cybersecurity standards.
Who is your worthy successor?
You’re a great leader, and you run your practice like a well-oiled machine. But what happens when you’re gone?
When a patient asks for a second opinion
This is not a time to be defensive or be oft-putting. Show the patient that you respect their right to make decisions about their care. Avoid being defensive or dismissive.
Regulatory moves ahead of Breast Cancer Awareness Month
Notable regulatory items to consider as Breast Cancer Awareness Month approaches.
AI In health care: It's not binary
AI helps to reduce unnecessary expenses, making advanced medical care more affordable.
Physicians Practice digital edition: Using texting to boost patient volume
The rose, the thorn, and the bud: Implications for health care
Sometimes, we need to reflect on the joys and benefits of a medical practice.
AI malfunction highlights need for health care safeguards
A federal judge recently ruled that a proprietary AI system illegally denied Medicaid and other benefits to low-income residents and people with disabilities.
Suggestions for regaining patient trust
A look at how communication can repair the divide between physician and patient.