HIPAA Breaches: Times you can be held liable for a business associate’s HIPAA breach
Recent clarifications on HIPAA liability underscore the importance of maintaining protected health information and taking precautions when working with third parties.
Measurable metrics to review medical practice staff
When annual reviews for practice employees come around, having measurable metrics in place will make the meeting go more smoothly. Here are some ideas.
Manage Cash-Handling at Your Medical Practice
Making a few simple changes to your cash-handling procedures can potentially save your practice thousands of dollars
Practice Metrics: Working Days vs Calendar Days
It’s so important to step back, get off the emotional rollercoaster, and find perspective when it comes to monthly data.
Why Practice Owners Should Project Inflow Monthly
You don’t know how much money you have in the bank. What if I told you, you can calculate a projection of your inflow for this month?
An Important Financial Metric Your Practice Should Track
Instead of funneling a bunch of capital into your practice on a monthly basis, how about cleaning up your DSO?
Here's Your New Patient Cancellation Policy
Taking a serious look at your worth and value might have your head spinning, but it’s worth it.
Your List of Lost Revenue for Last Year
Identify those small, insignificant areas of lost revenue; you'll be surprised how quickly these areas will add up.
Updating Your Fee Schedule: Now Is the Time
It's the time of year to update your fee schedule. Do you know where to find your contracted rates?
Monitoring Monthly Metrics Leads to Success
As the year comes to a close, it’s time to review the annual goals you made last year at this time.
Creative Staff Benefits Without Adding High Costs
The cost of doing business in healthcare continues to rise as reimbursements continue to drop. How do you keep your staff happy and feel like they are valued?
Understanding the Art of Scheduling Patients
If you aren't giving your front-office staff kudos on a daily basis, you need to look closer at how they schedule your patients.
Preparing Your Practice's Annual Business Game Plan
With year-end coming up fast, now is the time to assess your business practices. Here are some thoughts.
Knowing Payers' Rules Can Save a lot of Money
Did you know that your insurance payers have very specific rules that you are required to follow? Don't leave money on the table.
Identifying Your Payer Mix To Make Business Decisions
Knowing and understanding your payer mix is critical in your business operations, and overall inflow.
The Medical Billing Team is The Center of Your Business
What would you say if I told you that the billing department should be the heart of your business?
Celebrate Your Medical Staff's Small Victories
Are you celebrating and thanking your staff on a daily basis? If not, you could be creating a negative working environment.
Is Monthly Staff Training Possible?
A practice consultant takes some time out to visit various practices, learning of communication gaps and training needs.
Providers are Fighting Illegalities from Insurance Payers
What is going on in healthcare right now has the potential to really affect your practice. Be ready and brace yourself for changes.
Annual Customer Service Training is a Must
When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.
Managing a Practice's Accounts Receivable
Knowing you practice's accounts receivable is critical, and knowing how to manage it is key to your bottom line.
Moving Your Practice Past Industry Benchmarks
Helping to identify how to set up a successful process is the next step beyond settling for simply meeting industry benchmarks.
Continuing Education for Medical Administration
Continuing education for admins is just as important as it is for clinical staff. 'It's imperative they keep up with healthcare's ever-changing environment.
An Open Letter to Patients
A healthcare professional takes time to address some of the misconceptions patients may have when they present for care.
Stay on Top of Provider Credentialing and Revalidation
Providers, preparing yourself for upcoming credentialing and revalidations is important. Don't forget!
How Payers Not Paying Affects Providers
Do you have fail-safe measures in place that alert you when a payer is withholding your payments? If not, it's time to make a plan.
Are Payers Compensating Your Practice Properly?
By thoroughly understanding your payer contracts, you take a step towards insuring timely and accurate payments.
Internal Communication Crucial for Your Practice's Health
If your office has a healthy, but morally damaging rumor mill, it's time to take steps to limit the damage.
Meeting Preparation Is Critical For Practice Success
When preparing for a meeting, be sure that you are confident and knowledgeable in your material, and that your delivery is positive.
Insurance Companies are Making Money of Incorrect Denials
A New Year brings us the reality of some insurance plans not being compliant to new changes and never seen before denials.